Engaging and Retaining Top Performers


The client, a department executive of a large organization, wanted to get a pulse on what matters most to top performers so they could determine best ways to engage, leverage and retain them. They turned to Gayle as an outside consultant for support to help them achieve their objectives.


Gayle conducted “stay interviews” with a wide cross-section of employees to explore what they care about with regard to their roles and the organizational culture. Speaking directly with employees, Gayle was able to delve more deeply into issues to help the organization get the best feedback. Employees were candid in sharing their perspective on key issues—speaking up about what they value most as well as any specific concerns or obstacles they face. Gayle provided feedback to help the organization determine strategies and approaches that will work best to help them retain top talent.