New training helps Marshall’s Instrument and Payload Systems Department define its destiny

By Lori Meggs – Marshall Star

Kathy Jones, right, discusses her team’s results with Gayle during the appreciative inquiry training.

To foster dialogue among its stakeholders, the Marshall Center Engineering Directorate’s Instrument and Payload Systems Department
recently explored how to become an ideal organization through a method known as appreciative inquiry. Appreciative inquiry helps stakeholders structure their future by reflecting on what has worked best in the past.

The approach is a radical departure from traditional problem-solving models, which don’t fully explore prior events. “This experience has been tremendous in pulling ideas out of us and helping us clearly define our destiny as an organization,” said Steve Pearson, manager of the department. “Appreciative inquiry has unleashed passion in us as individuals that has energized us and will have a great impact on our organization.”


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